Diagram is a New York City-based design studio dedicated to improving healthcare experiences and health outcomes by seeing through the eyes of the patient.
We gather and translate insights from patients and providers that create better and meaningful experiences. Our expertise is in creating behavior change, supporting adherence, and designing tools that help patients better manage their conditions.
We also make a mean smoothie.
Miya Osaki brings her skills in interaction design, human-centered research, storytelling, and behavior design to create experiences that improve outcomes and empower patients. Prior to Diagram, Miya served as Director of Experience Design at Johnson & Johnson's Global Strategic Design Office where she created innovative solutions to chronic conditions. She also received a Design Matters Fellowship with the UNICEF Innovation team, working on the One Laptop Per Child initiative.
Miya earned an MFA from Art Center College of Design, Media Design Program and a B.A. in Fine Art and Art History, UC Santa Cruz. She has received 2 patents and awards for her blood glucose meter UI designs.
Tina Park has had significant experience in leading innovative research within healthcare organizations. At Johnson & Johnson's Global Strategic Design Office she pioneered a design research team implementing innovative research methods that uncover the voice of the patient. She has also held research posts at Stanford University Hospital working on Project HealthDesign--a grant funded by the Robert Wood Johnson Foundation and with the Palo Alto Medical Foundation on Diabetes management.
She is currently an adjunct instructor in The School of Visual Arts’ masters program, Design for Social Innovation. Tina holds a B.F.A. from Pratt Institute and an M.F.A. from Art Center College of Design. Her work has been published in several textbooks and international journals.